TY - JOUR AU - Aparicio Pico, Lilia Edith AU - Angulo Chavarro, Jaime Humberto PY - 2003/11/30 Y2 - 2024/03/29 TI - Diagnóstico en Hospitales de la zona sur Bogotá para desarrollar un sistema de referencia y contrarreferencia en el Distrito Capital JF - Ingeniería JA - Ing. VL - 9 IS - 1 SE - Science, research, academia and development DO - 10.14483/23448393.2741 UR - https://revistas.udistrital.edu.co/index.php/reving/article/view/2741 SP - 45-51 AB - The present article exposes the global results of the study on the way of present operation of the reference process and response process in the hospitals of the south area of the Capital District. The study considers an analysis on the topics of listing of opportunities, briefcase of services, reference process and assignment of appointmentsand use of normative formats. It is developed by means of a direct analysis on the operation forms,its offers an integrative solution of services, in the article we are only shown the aspects that require solution, the analysis originated the design and establishment of a system of health with better opportunity that provides the user a real satisfaction of its necessities as regards attention in health,purpose of the integral system. ER -