TY - JOUR AU - González Pinzón, César Leonardo AU - Ñeco Caberta, Raúl AU - Ponce Corral, Carlos AU - Rodarte Dávila, Jesús PY - 2014/01/20 Y2 - 2024/03/28 TI - The impact of integrating a good level of service into an inflexible sytem JF - Visión electrónica JA - Vis. Electron. VL - 8 IS - 1 SE - Visión de Caso DO - 10.14483/22484728.8034 UR - https://revistas.udistrital.edu.co/index.php/visele/article/view/8034 SP - 154-162 AB - <p>At present, the level of service in manufacturing industries has brought about more commitments to satisfy customers with faster deliveries and a larger variety of product quality aspects. For this reason, industries need their material processing systems to respond effectively and self-adapt to market needs. In turn, this may generate high expenses when trying to offer a good level of service in a non-flexible manufacturing system. This investigation will show the case of a Colombian industry with little flexibility and an ease factor analysis fij , according to a variety of products that could be processed by the production line in a fast way.</p> ER -